We Are
CelcomDigi
We are driven by our purpose of Advancing and Inspiring Society through technology and innovation, with a strong commitment to being an inclusive and responsible business institution.
Advancing and Inspiring Society
To Be The Nationโs Top Telco-Tech Company
As the largest telco today, we are transforming ourselves beyond core connectivity to offer best-in-class customer experiences. With our wide range of product and service offerings, we are committed to leading in digitalisation and innovation, enabling an inclusive and sustainable digital society.
Creating A World Inspired By You
We are the #1 enabler of the digital lives of Malaysian consumers, businesses, and society. Expressed through our striking new logomark, our brand embodies three fundamental principles – dynamism, passion for customers, and excellence โ key drivers in our mission to find innovative ways to help Malaysians achieve everything they aspire to and are inspired by.
Customer Obsessed
We aim to provide outstanding customer experience for more than 20 million Malaysian consumers and business customers by gaining deep insights and understanding of their needs, and delivering the most relevant products and experiences for them.
Performing Relentlessly
We are building a culture of performance excellence, based on a consistent and solid track record of delivering effectively through new ways of working that drive operational efficiency, and a strong belief that together, CDzens are greater than the sum of our parts.
Stronger Together
We draw a richness of perspectives, experiences, and backgrounds from our deep and diverse talent pool, as well as our ability to collaborate and mobilise as one team to drive our purpose and vision and live our brand.
Responsible and Caring
We are deeply committed to being an inclusive and inspiring company that holds to the highest standards of integrity and business conduct. We act responsibly to ensure we create positive impacts for the community and for everyone we engage with.
Boardโs Statement
As we serve the needs of 20.6 million Malaysians, it gives me great pleasure to share that we have met our first-year objectives outlined at the inception of the merger. In the first full year of operations as a single company, the Management and all CDzens have successfully delivered on our goal to be a trusted digital and innovation accelerator for Malaysia, maintained strong operational performance, and returned value to shareholders despite tough external challenges. All this gives the Board confidence that the companyโs steady pace of operations has set us on the right course to realise the full benefits of the merger and fulfil our purpose of Advancing and Inspiring Society.
YM Tengku Datoโ Sri Azmil Zahruddin Raja Abdul Aziz
Chair of the Board, Non-Independent Non-Executive Director
I am proud of all we have accomplished together as team CelcomDigi. By any objective measure we have surpassed stakeholder and market expectations on performance and integration – outpacing similar mergers of this magnitude in the first year of operations. We remain determined in our aspiration for CelcomDigi to be the innovation icon for the nation, leveraging our scale, resources, and experience to be Malaysiaโs digital growth engine, and remaining a caring and responsible corporate citizen. There is more to do, and I have full confidence in our ability to deliver.
Datuk Idham Nawawi
Chief Executive Officer
Value Creation Model
Performance Review
Strengthening market leadership with growth across all core segments, with a stronger subscriber base
Building Malaysiaโs future digital network
Network integration and modernisation exercise
Improved customer experience in post-consolidated areas
Between 20% and 26%
Between 13% and 16%
Population coverage
Combined fibre footprint
298000 km
(incl. CTS*)
with 24/7, 365 days monitoring of network health
Average Monthly
Data Consumption
Gigabytes(GB)
Per User
Advancing our reputation as a trusted brand
Corporate brand
introduced 19 October 2023
Putra Brand Awards | The Peopleโs Choice
Gold (Celcom) and Silver (Digi) for Communication Networks
MSA Awards
1 Silver and 1 Bronze
Bursa Malaysia Index
Member of ESG indices
Within the Top 25 percentile
ESG Risk Rating
Ranked
Low-Medium Risk
MSCI ESG Rating
Ranked A
The Edge Malaysia ESG Awards 2023
Gold Award for Telecommunications
& Media Sector
Building a diverse, inclusive, and responsible workforce
Breakdown by gender and category
Total Employees:
CelcomDigi Management
(CXOs)
CelcomDigi Leadership
(Top 100 leaders)
Employee learning hours
Total learning hours:
hours*
Network integration and modernisation
power efficiency
power consumption
generator sets
- Outcomes from completion of six network clusters (Sitiawan, Rawang, Bercham, Port Dickson, Nilai, and Sendayan) that were part of the Network Integration and Modernisation pilot
Managing our supply chain responsibly
New suppliers who signed
the ABC
Total suppliers who have signed
the ABC to date
Total supplier
training hours
Number of inspections conducted
Announced
Total
Number of findings
Number of suppliers terminated
Number of suppliers suspended
27th Annual General Meeting
Time
10.00 A.M.
Date
27 May 2024
Format
Fully Virtual
Broadcast Venue
CelcomDigi Tower
